Children's Community Pediatrics (part of Children's Hospital of Pittsburgh) contracted Flipside to create a new administrative portal to be used by all of CCP's practices. CCP had a legacy portal built in Microsoft Access that was difficult to use and needed numerous additions and improvements made to it. CCP also had a design brief that had been created by a third party that they wished to use as a basis for the graphical design of the new portal. Flipside first began by outlining the structure and functionality of the existing portal. Based on this outline, Flipside worked with the stakeholders at CCP to determine what changes were necessary. In parallel with implementing these changes, Flipside took the design brief and created a completely new interface for the portal. Finally, Flipside worked with CCP's network administrators to test and deploy the new portal within the hospital network